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Disclaimer

The full statement of what this service is, what it is not, and the basis on which the information here is provided.

Published by Thirdgreenovo (independent)
Last reviewed July 2026
Applies to England, Scotland, Wales & Northern Ireland
Independence notice Thirdgreenovo is an independent third-party information service. We are not affiliated with, authorised by, or acting for any network named on this page. Trade marks belong to their owners and identify the subject of guidance only. For account, billing or contract matters, contact your network's official customer service. Calls to our line are standard geographic rate and provide general guidance only.

1. Independent service

Thirdgreenovo ("we", "us") is a privately operated, independent consumer information service. We are not a mobile network operator, reseller, price-comparison service, or regulator. We are not affiliated with, authorised by, endorsed by, or acting on behalf of Three UK, O2, Virgin Media O2, Sky, Sky Mobile, EE, BT, Vodafone, VodafoneThree, Tesco Mobile, giffgaff, VOXI, Lebara, SMARTY, iD Mobile, 1pMobile, Ofcom, or any other operator, brand, or public body.

2. Trade marks

All network names, brand names and logos referenced on this site are trade marks of their respective owners. They are used solely in a nominative, descriptive manner to identify the subject matter of independent guidance. No sponsorship or endorsement is claimed or implied.

3. General information only

Content on this site and provided over our guidance line is general information believed accurate at the stated "last reviewed" date. It is not legal, financial, or account-specific advice, and it may become outdated as networks and regulations change. You should verify time-sensitive or account-specific matters directly with your network's official customer service or with Ofcom before acting.

4. No account access; no payments

We cannot access, view, or modify any network account, and we do not process payments. We will never request one-time passcodes, banking details, card numbers, or passwords. Any such request purporting to come from us is fraudulent and should be reported.

5. Calls to our number

020 3475 9516 is a standard UK geographic number charged at your provider's normal rate. Calls may be recorded for quality and training. Calls provide general guidance only.

6. Limitation of liability

To the fullest extent permitted by law, we accept no liability for loss arising from reliance on general information provided here. Nothing in this disclaimer limits liability that cannot lawfully be excluded.

7. External matters

References to official checkers, shortcodes (65075, 75075, 7726) and public bodies describe third-party services we do not control; their availability and terms are set by their operators.

General question about any UK network?

Our independent guidance line can talk you through the processes on this site. We cannot access accounts, take payments, or act for any network — for those matters, contact your network's official customer service.

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