Terms & conditions
The terms on which this website and the guidance line are provided. Using either constitutes acceptance of these terms.
1. The service
Thirdgreenovo provides general consumer information about the UK mobile sector via this website and a telephone guidance line. The service is informational only: we sell nothing, access no accounts, and take no payments.
2. Acceptable use
- Use the site and line for lawful, personal, informational purposes only.
- Do not attempt to disrupt the site, scrape it at scale, or misrepresent our content as official network material.
- Abusive calls may be terminated and, where appropriate, reported.
3. Information basis
All content is general information provided on the basis set out in the disclaimer, which forms part of these terms. Time-sensitive matters must be verified with official sources.
4. Intellectual property
Original text and design on this site belong to Thirdgreenovo. Third-party trade marks belong to their owners and appear nominatively only. You may share links to our pages freely.
5. Call terms
Calls to 020 3475 9516 are charged at your provider's standard geographic rate. Calls may be recorded for quality and training. Advisers provide general guidance only and will refer account-specific matters to official channels.
6. Liability
To the fullest extent permitted by law, we exclude liability for loss arising from use of general information provided by the service. Nothing limits liability that cannot lawfully be excluded, including for fraud.
7. Changes and governing law
We may update these terms by posting the revised version here. These terms are governed by the laws of England and Wales, and courts of the United Kingdom have jurisdiction.